If the computer does not have more than 1 GB of available memory (RAM) before the game is launched, the game may experience crashing issues due to low memory. If you know the video device installed on the computer, you can find the associated driver from the AMD or Nvidia web sites. It will be useful to make sure the computer has the latest stable video card driver to help prevent many crashing and freezing issues. We simply recommend making sure the dedicated video card meets or exceeds the minimum requirements. Often times it can be the video card is preventing successful play of the game and Tom's Hardware published a side-by-side comparison for video cards that often help our players choose what would be best for their situation. The only way to resolve this would be to upgrade the computer hardware to meet or exceed the specifications. If the computer does not meet the listed specifications, you may experience crashing or freezing issues. Please check to make sure that the computer hardware meets the minimum specifications of the game you would like to play. Below is a list of the most common causes and some suggestions to help resolve the issue. Crashing and Freezing issues can arise for a variety of system related reasons.
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